Privacy Policy

1. Introduction

FeastPlan ("we", "us", or "our") is operated by Mitra Bilgisayar Yazilim Danismanlik Sanayi Ticaret Limited Sirketi. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, web application, and mobile applications (collectively, the "Service").

2. Information We Collect

We collect information you provide directly to us, including:

• Account information: name, email address, and password when you register
• Event data: event details, guest lists, seating arrangements, and venue information you create
• Communication data: messages, feedback, and support requests
• Payment information: processed securely through Stripe; we do not store credit card numbers
• Usage data: device information, IP address, browser type, and interaction data collected automatically

3. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve the Service
• Process transactions and send related information
• Send invitations and notifications on your behalf
• Respond to your comments, questions, and support requests
• Monitor and analyze usage trends to improve user experience
• Detect, prevent, and address technical issues and fraud

4. Data Sharing

We do not sell your personal information. We may share data with:

• Service providers: Stripe (payments), Brevo (email delivery), Twilio (SMS), Amazon S3 (file storage), and Sentry (error tracking)
• Event participants: Guest names and seating information are shared with other guests of the same event as configured by the event organizer
• Legal requirements: When required by law or to protect our rights

5. Data Security

We implement industry-standard security measures including HTTPS encryption, secure password hashing, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide you the Service. You can request deletion of your account and associated data at any time through the app settings or by contacting us.

7. Your Rights

You have the right to access, correct, export, or delete your personal data. You can exercise these rights through your account settings or by contacting us at [email protected]. If you are in the EU/EEA, you have additional rights under GDPR including the right to data portability and the right to lodge a complaint with a supervisory authority.

8. Cookies

We use essential cookies to maintain your session and preferences (such as language selection). We do not use third-party advertising cookies. Analytics data is collected through Sentry for error tracking purposes only.

9. Children's Privacy

The Service is not directed to children under 16. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected] or visit our contact page.